Privacy Policy
1. Information Collection
We collect personal information from you when you visit our site, place an order, subscribe to our newsletter, or fill out a form. The types of information we collect include your name, email address, mailing address, phone number, and payment information.
2. Use of Information
The information we collect from you may be used in the following ways:
- To personalize your experience
- To improve our website
- To process transactions
- To send periodic emails
3. Data Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Cookies and Tracking
We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
6. Customer Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at [Your Contact Information].
7. Contact Information
If you have any questions regarding this privacy policy, you may contact us using the information below:
- Email: myteetales@gmail.com
- Phone: +91 8198900957
We have a 4-day replacement policy, which means you have 4 days after receiving your item to request a replacement.
To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at myteetales@gmail.com. Please note that returns will need to be sent to the following address: AJ collection Uday raj marg Punjabi Market Uttar pradesh
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at myteetales@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We do not provide refunds. We provide only replacements.
Shipping Policy
Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time: 6 business days.
- Shipping method: Standard
International Shipping:
- We offer international shipping.
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time: 15-20 business days.
- Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. AmlaBite is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check the Status of My Order?
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
- If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at myteetales@gmail.com with your name and order number, and we will look into it for you.